How can we help?
1. How should I save the flowers?
We are made of high-quality silk fabric, designed like real flowers, not susceptible to natural elements, durable and reusable, easy to store and clean, retains color and shape for a long time. The flowers are full and elegant, adding a highlight to your decor.
2. Can we provide customized products?
Sure, we can make samples according to your pictures or detailed requests.
3. How long will the flowers last?
If kept properly, our flowers can last for a lifetime! Please be sure to keep them in a ventilated space, away from long-term direct heat or humidity.
4. What is our refund policy?
Please click on the link to view the refund policy.
5. How can I check the status of my order?
Usually we will send you tracking number when we deliver the flowers, if any questions, pls contact us freely at whatsapp +8619053203610.
6. What payment methods does the website accept?
You can pay by alibaba trade assurance/PayPal/credit card/bank transfer/Western Union.
7. Delivery Time
Ordinary express (sea transportation): 35-45 days after delivery
Expedited express (air delivery): 15 days after delivery
Fast shipping (International Express):7-10 days after deliver